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BCS BAP18 Exam With Confidence Using Practice Dumps

Exam Code:
BAP18
Exam Name:
BCS Practitioner Certificate in Business Analysis Practice 2018
Certification:
BCS Other Certification
Vendor:
BCS
Questions:
40
Last Updated:
Apr 26, 2025
Exam Status:
Stable
BCS BAP18

BAP18: BCS Other Certification Exam 2025 Study Guide Pdf and Test Engine

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BCS Practitioner Certificate in Business Analysis Practice 2018 Questions and Answers

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Question 1

Paula is a business analyst working for a small bespoke furniture manufacturing company. The newly appointed chief executive, Beverly, has asked Paula to lead an initiative to refresh and restate (where necessary) the organization’s plan for the next financial year. Paula recently led a planning worksope with senior managers and has made the following notes about issues raised in the worshop:

The company….

a) Aims to supply 10% of the local bespoke furniture market by the end of the financial year.

b) Will Invest In local radio advertising and appoint a creative team to develop an appropriate advertisement

c) Will await the final draft of the annual accounts before considering investing in a new range of high-tech chairs.

d) Will adopt new 3D printing technologies to gain an advantage when quoting for bespoke furniture designs

e) Recognises that bespoke furniture will always be more expensive than mass-produced, standard furniture

Which of these notes will go into her MOST analysis?

Options:

A.

a, b and d.

B.

a, b and c.

C.

b, c and e.

D.

a, d and e

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Question 2

The management of a chain of hotels has decided that one of its Critical Success Factors (CSF) is to provide excellent customer service'. The following measures have been suggested:

a) The number of customers who make use of their m-room mini bar

b) The percentage of customers who use the leisure facilities

c) The number of customers who complain.

d) The percentage of customers who join the hotel loyalty scheme

e) The percentage of customers who return

Which of these are appropriate Key Performance indicators (KPIs) for the GSF 'provide excellent customer service?

Options:

A.

a, b and e.

B.

b. c and d.

C.

c. d and e

D.

a. c and e.

Question 3

A local council has decided to completely redesign the way it provides library lending services: it plans to stop lending books and move towards an entirety online e-book lending model

Four activities to be included in the Business Activity Model (BAM) are given below:

a) Lend books

b) Establish licensing arrangements with publishers.

c) Define lending policies

d) Monitor lending usage

What will be the dependencies between these activities on the BAM?

Options:

A.

c — b — a — d

B.

d — c — a — b

C.

c — d — a — b

D.

c -— a — b — d

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