CSM Exam Dumps : Certified ScrumMaster Exam

The Scrum Master ensures that the Scrum Team is working effectively bycoaching the team in self-management and cross-functionality. This enables the team to take ownership of their work, collaborate effectively, and achieve their goals.

According to the2020 Scrum Guide, the Scrum Master serves the Scrum Team in the following ways:

Coaching team members to improve their practices andself-management skills.

Helping the team become cross-functional so they can deliver complete, Done Increments without relying on external dependencies.

Removing impediments to their progress and facilitating productive Scrum events.

Why the other options are incorrect:

A. Plan Scrum implementations within the organization:While the Scrum Master supports Scrum adoption across the organization, this is not directly related to the Scrum Team's effectiveness.

B. Facilitate Scrum events:Facilitating events is part of the Scrum Master’s responsibilities, but the larger goal is to enable the team's effectiveness through coaching and guidance.

C. Report all user stories in management meetings:Scrum does not involve reporting to management in this way, as the focus is on delivering value rather than detailed reporting.

Facilitatingis the activity that seeks to build consensus in a group setting. In Scrum, the Scrum Master often acts as afacilitator, helping the team reach agreements during events such as Sprint Planning, Retrospectives, or backlog refinement sessions. Facilitators guide discussions neutrally, ensuring all voices are heard and helping the group align on decisions.

According to the2020 Scrum Guide, the Scrum Master:

Facilitates Scrum events as requested or needed.

Removes barriers to communication and fosters collaboration within the team.

Why the other options are incorrect:

A. Coaching:Coaching involves guiding individuals or teams to improve performance, but it is not specifically about building group consensus.

B. Teaching:Teaching focuses on imparting knowledge, not consensus-building.

C. Mentoring:Mentoring involves a one-on-one relationship where the mentor shares knowledge and experience, which is not a group activity.

TheDaily Scrumis a short, time-boxed event (15 minutes) where Developers inspect progress toward the Sprint Goal and adapt their plan for the day. It is not intended to solve problems or deep-dive into discussions. If a major technical issue is identified during the Daily Scrum, the team should note it and arrange to discuss and solve itoutside of the Daily Scrum.

According to the2020 Scrum Guide:

The Daily Scrum is focused on progress toward the Sprint Goal, and issues that require detailed discussion or resolution should be handled separately.

The Scrum Master may help facilitate these follow-up discussions if needed.

Why the other options are incorrect:

B. Interrupt the Daily Scrum and solve the problem immediately:The Daily Scrum is not a problem-solving session. Interrupting it for detailed discussions disrupts its purpose and timebox.

C. Escalate it to the Product Owner:Technical issues are typically handled by the Developers, not the Product Owner, who is responsible for managing the Product Backlog and ensuring value delivery.

D. Discuss it during the Sprint Review:Waiting until the Sprint Review to discuss atechnical issue would delay resolution and risk jeopardizing the Sprint Goal.