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Community-Cloud-Consultant Exam Dumps : Salesforce Certified Community Cloud Consultant (SP25)

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Salesforce Certified Community Cloud Consultant (SP25) Questions and Answers

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Question 1

What permission(s) would you assign a community manager?

Options:

A.

Communities Administrator

B.

Setup and Create Portals

C.

Manage Community Settings

D.

Create and Setup Communities

E.

Manage Portals

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Question 2

The headphones alliance wish to engage with their customers in a whole new way and at Dreamforce they saw Communities in action. They have identified that they have a lot of great content but what to make sure that articles and discussions are grouped logically so that it is easy to find, post questions and navigate the site. What Communities feature would you recommend to use?

Options:

A.

Data Categories

B.

Topics

C.

Chatter Groups

D.

Article Groups

E.

Knowledge Groups

Question 3

Universal Containers (UC) just went live with a new Customer Community. UC wants to automatically create Community users for related contacts when a new business opportunity is marked as closed won.

Which approach should the Community Cloud consultant recommended to accomplish this?

Select one or more of the following:

Options:

A.

Use a trigger to create Community users forall related contacts on the account

B.

Use a workflow rule to create a task for the administrator with a list of contacts that should be users

C.

Send an email to the administrator when the opportunity is marked closed won so they can create users

D.

Usea schedule report that alerts the Salesforce administrator of the new contacts

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