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Community-Cloud-Consultant Exam Dumps : Salesforce Certified Community Cloud Consultant (SP25)

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Salesforce Certified Community Cloud Consultant (SP25) Questions and Answers

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Question 1

The security model for Universal Containers in Private for theCase object. When a support case is raised by a user with the Customer Community license, internal users are not able to see those Cases. Internal users in the support role need to work on these Cases. How should internal users see these Cases?

Select oneor more of the following:

Options:

A.

Use the role hierarchy

B.

Use a Public Group

C.

Use a Sharing Set

D.

Use a Share Group

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Question 2

A healthcare company wants to create a Community for its patients and providers. The Community needs to be optimised for healthcare use cases and follow industry best practices. What should the Community Cloud consultant consider first to meet the requirements?

Select one or more of thefollowing:

Options:

A.

Lightning community templates

B.

Business value map and ROI

C.

Custom solutions

D.

Lightning bolt solutions

Question 3

When testing the Community, the Salesforce Admin notices that the Knowledge tab is NOT visible to all partner Community users. What should the Salesforce Admin do to fix this problem?

Options:

A.

Add the Global Header permission set to all Community users

B.

Edit the Partner Community profile so that the Knowledge tab is visible

C.

Update the Admin profile so that the Knowledge tab is visible

D.

Create a Knowledge article and make it visible to the appropriate channel

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