Salesforce Community-Cloud-Consultant Practice Exam Dumps 2025

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Salesforce Certified Community Cloud Consultant (SP25) Questions and Answers

Question 1

How can you launch asupport community with live chat, click to call, and case creation form?

Options:

Enable Live Agent in Community Settings.

Add a custom Live Agent Lightning component.

Set up Live Agent in Community Management.

Configure Live Agent in the Salesforce org.

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Question 2

The product marketing team is revising its product data sheets and FAQ documentation to msupport major upgrades across the product line. Preliminary analysis shows the new articles have fewer views in the Partner and Customer Communities than expected.

What are three ways to increase the visibility of these Knowledge articles? Choose 3 answers

Select one or more of the following:

Options:

Use the Recommendations component to promote specific articles to defined groups of users (Channels)

Placehotlink URLs to these topics in the header component

Create a new navigational topic for "New Products" and make sure the new articles are massigned to that user

Make sure that the right fields in the Knowledge object are indexed to improve results in the Universal Search component

Use the Featured Topics component to promote the topics related to these new articles

Question 3

A coffee Company has created a Knowledge Base around its products and their usage. Prospective customers need to search for products and view community discussions. Current customers should be able toregister and discuss the products they purchased. The coffee company will use the Asset object to track registered products.

How should the coffee company's administrator meet these requirements?

Options:

Create a public community for the Knowledge Base, and letcurrent customers sign in to register products

Create a private community for the Knowledge Base, and let all customers register themselves

Create a public community for the Knowledge Base, and let current customers register products

Create a public community for the Knowledge Base, and let current customers register products in private community

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Community-Cloud-Consultant Exam Dumps : Salesforce Certified Community Cloud Consultant (SP25)

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