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SVC-16A Exam Dumps : Apple Service Fundamentals

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Apple Service Fundamentals Questions and Answers

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Question 1

Which of the following is a valid electrical safety precaution when working on a computer or display with exposed, potentially energized parts?

Options:

A.

Use only metal screw drivers or fingers as needed to connect or disconnect cables.

B.

Always wear an ESD wrist or heel strap when working on plugged in systems.

C.

Be very careful handling the logic board or power supply while the computer is plugged in.

D.

Remove rings, watches, necklaces, metal-rimmed eyewear and other metallic articles before workingon the computer.

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Question 2

Which of the following tools is a quick system-level diagnostic test used to verify module presence and sensor readings?

Options:

A.

Apple Service Diagnostic (ASD)

B.

Notebook Adapter Diagnostic (NAD)

C.

MacResource Inspector (MRI)

D.

Cooling System Diagnostic (CSD)

Question 3

You must know the AppleCare name of an Intel iMac before performing which of the following actions?

Options:

A.

Starting up from OS X Recovery HD.

B.

Running Mac Resource Inspector.

C.

Replacing the logic board

D.

Resetting the NVRAM.

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