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Exin ITILFND Exam With Confidence Using Practice Dumps

Exam Code:
ITILFND
Exam Name:
ITIL – Foundation (v4)
Certification:
Exin-ITIL
Vendor:
Exin
Questions:
503
Last Updated:
Dec 25, 2024
Exam Status:
Stable
Exin ITILFND

ITILFND: Exin-ITIL Exam 2024 Study Guide Pdf and Test Engine

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ITIL – Foundation (v4) Questions and Answers

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Question 1

Which BEST describes the purpose of the 'improve' value chain activity?

Options:

A.

To organize a major improvement initiative into several smaller initiatives

B.

To make new and improved services and features available for use

C.

To ensure a shared understanding of the vision and improvement direction for all products and services

D.

To continually improve all products and services across all value chain activities

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Question 2

Which term is used to describe removing something that could have an effect on a service?

Options:

A.

A change

B.

An incident

C.

An IT asset

D.

A problem

Question 3

Identify the missing words in the following sentence.

The purpose of the [?] is to ensure that the organization continually co-creates value with all stakeholders in line with the organization's objectives.

Options:

A.

'focus on value' guiding principle

B.

service value system

C.

'service request management' practice

D.

four dimensions of service management

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