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Exin ITILFND Exam With Confidence Using Practice Dumps

Exam Code:
ITILFND
Exam Name:
ITIL – Foundation (v4)
Certification:
Vendor:
Questions:
503
Last Updated:
Nov 24, 2024
Exam Status:
Stable
Exin ITILFND

ITILFND: Exin-ITIL Exam 2024 Study Guide Pdf and Test Engine

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ITIL – Foundation (v4) Questions and Answers

Question 1

Which statement about outcomes is CORRECT?

Options:

A.

They are deliverables provided to service consumers.

B.

They allow service consumers to achieve a desired result.

C.

They provide products to service providers based on outputs.

D.

The co-create value for service providers by reducing costs and risks.

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Question 2

Why should service desk staff detect recurring issues?

Options:

A.

To help identify problems

B.

To escalate incidents to the correct support team

C.

To ensure effective handling of service requests

D.

To engage the correct change authority

Question 3

What varies in size and complexity, and uses functions to achieve its objectives?

Options:

A.

A risk

B.

An organization

C.

A practice

D.

An outcome