Please refer to the following information to answer the questions on the right.
Hannah recently picked up her iMac after a repair. The sound from the speakers was distorted and unclear and a technician determined that a repair would resolve the issue.
Once Hannah returned home with the iMac, the sound issue occurred again.
Hannah has returned. She is angry and she is cursing at the technician.
From the following, which are part of the 5-step conflict resolution model? (Choose two.)
Tony would like to create a new Apple ID to use with iTunes. It is his preference not to give his credit card information.
Which of the following is the correct statement about his situation?
Which of the following statements is true about an actively swelling embedded battery?
Which of the following statements are correct when considering the effects of ESD damage on a given product? (Choose two.)