Several resources are available to assist with planning and implementing Palo Alto Networks NGFW solutions:
A. Technical assistance center (TAC): While TAC provides support for existing deployments, they are generally not directly involved in the initial planning and implementation phases. TAC helps with troubleshooting and resolving issues after the firewall is deployed.
B. Partners / systems Integrators: Partners and system integrators play a crucial role in planning and implementation. They possess expertise in network design, security best practices, and Palo Alto Networks products, enabling them to design and deploy solutions tailored to customer needs.
C. Professional services: Palo Alto Networks professional services offer expert assistance with all phases of the project, from planning and design to implementation and knowledge transfer. They can provide specialized skills and best-practice guidance.
D. Proof of Concept Labs: While valuable for testing and validating solutions, Proof of Concept (POC) labs are more focused on evaluating the technology before a full-scale implementation. They are not the primary resources for the actual planning and implementation process itself, though they can inform it.
E. QuickStart services: QuickStart packages are a type of professional service specifically designed for rapid deployment. They provide a structured approach to implementation, accelerating the time to value.
References:
Information about these resources can be found on the Palo Alto Networks website and partner portal:
Partner locator: The Palo Alto Networks website has a partner locator tool to find certified partners and system integrators.
Professional services: Details about Palo Alto Networks professional services offerings, including QuickStart packages, are available on their website.
These resources confirm that partners/system integrators, professional services (including QuickStart), are key resources for planning and implementation. While TAC and POCs have roles, they are not the primary resources for this phase.