Passed Exam Today N10-008

CRC errors are cyclic redundancy check errors that occur when data is corrupted during transmission. CRC errors are usually caused by physical layer issues such as faulty cables, connectors, ports, or interference. The network administrator will most likely start to troubleshoot at layer 1 of the OSI model, which is the physical layer that deals with the transmission of bits over a medium. References: CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006), Domain 4.0 Network Troubleshooting and Tools, Objective 4.1 Given a scenario, implement network troubleshooting methodology.

According to troubleshooting methodology, after determining the most likely probable cause of an issue, the next step is to establish a plan of action to resolve the issue and identify potential effects. This step involves defining the steps needed to implement a solution, considering the possible consequences of each step, and obtaining approval from relevant stakeholders if necessary. References:

A change management policy is a document that outlines the procedures and guidelines for making changes to a network or system, including how changes are approved, tested, and implemented. By following a change management policy, organizations can ensure that unnecessary modifications to the network are not permitted and version control is maintained. References:

• Network+ N10-008 Objectives: 1.6 Given a scenario, implement network configuration and change management best practices.

A VoIP sales call with a customer would be most affected by jitter greater than 10ms on the WAN connection. Jitter is the variation in delay of packets arriving at the destination. It can cause choppy or distorted audio quality for VoIP applications, especially over WAN links that have limited bandwidth and high latency. The recommended jitter for VoIP is less than 10ms. References: