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Oracle Field Service Cloud Service 1z0-1003-22 Exam Questions and Answers PDF

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Total 132 questions
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Oracle Field Service 2022 Implementation Professional Questions and Answers

Question 9

A utility company sees several 'New Connect' activities being added to the routing bucket throughout the day.

They want 'Meter Read' activities to potentially be removed from the technician's route so that the 'New Connect' activities can be assigned if the technician qualifies for the activity.

They enabled reoptimization in their routing plan and created a reoptimization filter targeting the 'Meter Read' activities.

What additional settings are required in the routing plan to meet the desired behavior?

Options:

A.

Set the reoptimization goal to "Reduce Overdue". Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'High',and the cost of not assigning 'New Connect' activities in the routing bucket to 'Normal'.

B.

Set the reoptimization goal to 'Assign high priority activities'. Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'High', and the cost of not assigning 'New Connect' activities in the routing bucket to 'Low'.

C.

Set the reoptimization goal to 'Assign high priority activities'. Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'Low', and the cost of not assigning 'New Connect' activities in the routing bucket to 'High'.

D.

Set the reoptimization goal to 'Assign high priority activities'. Then, using routing filters, set the cost of not assigning 'Meter Readactivities in existing routes to 'Highest', and the cost of not assigning 'New Connect' activities in the routing bucket to 'Normal'.

Question 10

Acustomer is using the following within the "get_capacity" request of the SOAP Capacity API.

2017-05-10

2017-05-15

general

Given the body of the request, which statement is true regarding the dates that willbe returned in the response?

Options:

A.

The customer will obtain results for dates May 10th and May 15th.

B.

The customer will obtain results for dates between May 10th and May 15th, both inclusive.

C.

Only if there is quota available, the customer will obtainresults for dates between May 10th and May 15th.

D.

The customer will obtain results for dates between May 10th and May 15th, excluding May 15th.

Question 11

A customer wants to configure Oracle Field Service Cloud (OFSC) to display a warning in the Dispatch Console wfien a resource has not activated their route by their exact shift start time. An email notification should also be generated and sent to the resource's supervisor.

Which two options are correct regarding how this requirement is supported?

Options:

A.

Configuring a message scenariowith the launch condition 'Route is not activated' will also automatically enable the 'Route has not been started x minutes after the start time of resource work day' alert to display at the 'Shift should have started X minutes ago according to the calendar' timing setting.

B.

The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 1 minute.

C.

A message scenario with the Launch Condition 'Route is not activated' must be configured for the email notification.

D.

The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 0 minutes.

Question 12

Your customer noticed a message that sometimes appears when they are moving activities between resources. The message reads “Soft skill mismatch” and the customer wants it changed to read “Resource does not meet Preferable work skill level”.

Which option fulfills that requirement?

Options:

A.

From the Glossary, update the wording for the "Soft skill mismatch' entry within the "Move Activity Result' category.

B.

From My Display, enable "Show Placeholder IDs', then turn the Glossary Editor on. When the original message appears when moving an activity, click the ID of the message andmodify it to the new terminology.

C.

From the Glossary, update the wording for the "Soft skill mismatch' entry within the "Move Activity to Resource Alert' category.

D.

From the Glossary, update the wording for the "Soft skill mismatch' entry within the "Activity Warning' category.

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Total 132 questions
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