MS-721 Questions Bank

Collaboration Communications Systems Engineer Questions and Answers

Question 5

You are configuring the new call queue to replace the response group.

Which setting should you disable to ensure that the agents can receive calls from the call queue?

Options:

Music on hold

Attendant routing

Conference mode

Round robin

Question 6

You need to recommend a solution for the new United Kingdom retail site. The solution must meet the technical requirements. Which three actions should you include in the recommendation? Each correct answer presents part of the solution. NOTE Each correct selection is worth one point.

Options:

From the Microsoft Teams admin center, assign a voice routing policy to the users.

From the Microsoft 365 admin center, modify the office phone numbers of the users.

From the Microsoft Teams admin center, modify the dial-out settings of the users.

From the Microsoft Teams admin center, assign the phone numbers to the users.

From the Microsoft Teams admin center, order five user numbers.

From the Microsoft 36S admin center, create a support ticket to request five phone numbers.

From the Microsoft Teams admin center, assign a calling policy to the users.

Question 7

You need to ensure that numbers dialed from the Melbourne warehouse conform to the dialing rules of the phone earner. How should you complete the command? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Options:

Question 8

You need to connect the analog intercoms to Teams Phone.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options:

Create a trusted application endpoint for Teams.

Create a resource account for each intercom.

Create a configuration profile for IP phones.

Enable Direct Routing to a Teams-certified SBC.

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Collaboration Communications Systems Engineer Questions and Answers

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CompTIA

Fortinet

Microsoft

Salesforce