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Salesforce Certified AI Specialist Exam Questions and Answers

Question 5

A Salesforce Administrator is exploring the capabilities of Einstein Copilot to enhance user interaction within their organization. They are particularly interested in how Einstein Copilot processes user requests and the mechanism it employs to deliver responses. The administrator is evaluating whether Einstein Copilot directly interfaces with a large language model (LLM) to fetch and display responses to user inquiries, facilitating a broad range of requests from users.

How does Einstein Copilot handle user requests In Salesforce?

Options:

A.

Einstein Copilot will trigger a flow that utilizes a prompt template to generate the message.

B.

Einstein Copilot will perform an HTTP callout to an LLM provider.

C.

Einstein Copilot analyzes the user's request and LLM technology is used to generate and display the appropriate response.

Question 6

Based on the user utterance, “Show me all the customers in New York", which standard Einstein Copilot action will the planner service use?

Options:

A.

Query Records

B.

Select Records

C.

Fetch Records

Question 7

An AI Specialist wants to troubleshoot their Agent's performance.

Where should the AI Specialist go to access all user interactions with the Agent, including Agent erro|rs, incorrectly triggered actions, and incomplete plans?

Options:

A.

Event Logs

B.

Plan Canvas

C.

Agent Settings

Question 8

How does Secure Data Retrieval ensure that only authorized users can access necessary Salesforce data for dynamic grounding?

Options:

A.

Retrieves Salesforce data based on the 'Run As" users permissions.

B.

Retrieves Salesforce data based on the user’s permissions executing the prompt.

C.

Retrieves Salesforces data based on the Prompt template's object permissions.