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Microsoft Dynamics 365: Core Finance and Operations Questions and Answers

Question 21

You need to configure the system for account representatives.

Which two actions should you perform? Each correct answer presents a partial solution.

NOTE: Each correct selection is worth one point.

Recreate the job alert as a change-based alert.

Enable change-based alerts.

Increase the batch job running frequency.

Specify the batch server for the alert notifications job.

Question 22

You need to determine why the sales associate is not able to see Munson’s in the search results.

What is the cause of the issue?

The search criteria is searching for only names that are exactly ‘pickles’.

The search criteria is only able to search by the shortened search name of the customer.

The search criteria is searching for all customer names that start with ‘pickles’.

The search criteria is case sensitive.

Question 23

You need to trigger a Flow when a technical service order request is created.

Which three objects can you use? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Work items

Change-based alerts

Business Events

External feeds

Workflow

Question 24

You need to ensure that the customer service representatives are able to initiate a refund request.

Which workflow elements should you configure? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.