In the Cloud Order Management system, identify the function performed by the External Interface Layer.
How does Order Management interact with multiple fulfillment systems to fulfill sales order lines?
Your company is implementing Order Management Cloud to manage the sales orders but fulfillment happens through third party logistics (3PL).
What process should be executed to communicate to the 3PL system that the sales orders are ready to pick release and ship?
Your company wants to measure the percentage of adherence to acustomer's originally negotiated delivery request date against the actual shipment.
Which metric would you need to use to track the performance?