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BBPSD CSFX Exam With Confidence Using Practice Dumps

Exam Code:
CSFX
Exam Name:
Customer Service
Certification:
Vendor:
Questions:
165
Last Updated:
Dec 22, 2024
Exam Status:
Stable
BBPSD CSFX

CSFX: BBPSD Other Certification Exam 2024 Study Guide Pdf and Test Engine

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Related BBPSD Exams

Customer Service Questions and Answers

Question 1

When establishing standards of customer service it is helpful if they are specific, time bound and:

Options:

A.

Measurable.

B.

Achievable.

C.

Realistic.

D.

All of the above.

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Question 2

Positioning a product in the market place should be done by firstly:

Options:

A.

Targeting.

B.

Segmenting.

C.

Positioning.

D.

Marketing.

Question 3

Benchmarking is used to:

Options:

A.

Compare your competitors' prices.

B.

Measure how your organisation is performing in relation to your competitors.

C.

Test customer purchases.

D.

Keep track of your daily sales targets.