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Avaya 7495X Exam With Confidence Using Practice Dumps

Exam Code:
7495X
Exam Name:
Avaya Oceana - Solution Integration Exam
Certification:
Avaya Other Certification
Vendor:
Avaya
Questions:
0
Last Updated:
N/A
Exam Status:
Stable
Avaya 7495X

7495X: Avaya Other Certification Exam 2025 Study Guide Pdf and Test Engine

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Avaya Oceana - Solution Integration Exam Questions and Answers

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Question 1

While an Avaya Oceana® Agent is on a live webchat session with a customer, which three supervisor features are available to the Oceana® supervisor? (Choose three.)

Options:

A.

Route to

B.

Barge-in

C.

Coach

D.

Transfer

E.

Observe

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Question 2

While working on Email Channel Configurations in Avaya Oceana®, where can you enable the Agent Initiated Email feature for Agents?

Options:

A.

Email > Recipient Address > Edit Mail box > check the Agent Initiated Email check box

B.

Email > Rule Groups > Edit Default Rule > check the Agent Initiated Email check box

C.

Email > System Rules > Edit Default Rule > check the Agent Initiated Email check box

D.

Email > Sender Groups > Edit Mail box> check the Agent Initiated Email check box

Question 3

To route contacts based on certain criteria, which two criteria can be applied to the Email Rule group? (Choose two.)

Options:

A.

RSS Feeds

B.

Recipient Addresses

C.

Keyword Groups

D.

Out Of Hours

E.

URL Filtering

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